Terms and Conditions

for Patty's Salon

Welcome to Patty's Salon! Our goal is to provide a relaxing, enjoyable experience, ensuring high-quality service for all clients. Please review our comprehensive policy for a seamless visit.

Appointment Scheduling:

  • Book via phone, in person, or online.
  • Advance booking is strongly recommended for prompt service.
  • For changes, please reschedule or cancel at least 2 hours prior.

Cancellation Policy:

  • Less than 2 hours notice for cancellations or rescheduling incurs a $30 fee.

No-Show or late arrival Policy: (updated on 3/28/24)

  • Failure to show up without notice will result in a $30 fee charged to your account.
  • This fee compensates our team for time and resources allocated to your appointment.
  • An appointment cancelation or reduced services may occur if you do not arrive on time or early for your appointment.
  • We cannot allow a late appointment to interfere with following appointments. 

Late Arrivals:

  • Arriving late may lead to shortened services, but you will still be charged the full service cost.

Fees and Payments:

  • All no-show and late cancellation fees must be cleared before your next appointment.
  • We accept cash, debit, and credit cards, payable at the time of service.

Hygiene Standards:

  • We maintain high hygiene and cleanliness standards.
  • Clients are requested to arrive in a clean and tidy state for their appointment.

Service Satisfaction:

  • Our team is committed to quality services. If you're unsatisfied, please inform us for immediate rectification.

Product Return Policy:

  • Returns or exchanges are not accepted for opened or used products.
  • Unopened products can be returned within 7 days of purchase for a full refund or credit.

Liability:

  • Patty's Salon accepts no liability for loss, damage, or injury resulting from the use of our services or products.

Changes to Terms:

  • We reserve the right to alter these terms and conditions without notice.
  • Continued use of our services signifies agreement to the current terms.

Respecting Everyone’s Time:

  • Your understanding and cooperation with these policies are greatly appreciated.

Thank You:

  • We're excited to serve you and thank you for choosing Patty's Salon for your beauty needs!

Agreement:

  • By using our services, you agree to be bound by these terms and conditions.


Points and Referral Program Disclaimer

Eligibility: Participation in Patty's Salon Points and Referral Program ("Program") is subject to eligibility criteria. The Program is available only to clients who are of legal age and reside in the jurisdiction where the Program is legally permitted.

Modification and Termination: Patty's Salon reserves the right to modify, suspend, or terminate the Program at any time and for any reason, with or without notice. This may include changing the terms of the point system, the value of points, or any other aspect of the Program.

Point Accumulation: Points are awarded at the sole discretion of Patty's Salon. Points have no cash value, are non-transferable, and are not earned on services purchased with the use of coupons or any other reduced service offers. The accumulation of points does not entitle Program members to any vested rights with respect to the points, Program benefits, or Program components. Only one coupon may be used per purchase.

Referral Validation: Patty's Salon reserves the right to validate referrals at any time. If a referral cannot be verified to the satisfaction of Patty's Salon, the points may be withheld or removed.

Redemption and Use: The redemption of points is subject to availability and restrictions set by Patty's Salon. Points can only be redeemed according to the rules and guidelines as communicated in the Program materials.

Liability: Patty's Salon is not responsible for any incorrect or inaccurate information supplied by customers while participating in the Program. Patty's Salon is also not responsible for problems related to any of the equipment or programming associated with or utilized by the customer, any human error, any interruption, deletion, omission, degradation, defect, or line failure of any telephone network or electronic transmission, or any technical or non-technical error or malfunction.

Governing Law: The Program and these terms are governed by and construed in accordance with the laws of the state in which Patty's Salon operates, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state's laws.


By participating in the Program, you agree to these terms and conditions. If you do not agree to these terms, please do not participate in the Program.

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